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NTT DATA: Establishment of a Global Center of Excellence for generative AI with a focus on IBM watsonx

January 29, 2024. NTT DATA Business Solutions and IBM announce the establishment of a Center of Excellence (CoE) for the watsonx generative AI platform. The joint CoE will focus on the deployment of IBM’s watsonx AI and data platform, which includes watsonx AI assistants to develop integrated generative AI solutions for clients. The CoE combines NTT DATA Business Solutions’ industry expertise with IBM’s technology to enable NTT DATA Business Solutions’ clients to leverage generative AI faster and at scale.

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“This initiative, currently based in Denmark, is a global endeavor that will benefit our customers around the world,” said Norbert Rotter, CEO of NTT DATA Business Solutions and EVP of NTT DATA, Inc.

In addition, the CoE will incorporate new applications of generative AI into NTT DATA’s it.human platform, which enhances the customer experience through integrated capabilities of IBM watsonx, machine learning, speech recognition, natural language processing and conversational AI. “Companies are increasingly adopting generative AI. To do this, they need the right customer and industry knowledge combined with the best open technology,” emphasizes Kate Woolley, General Manager, IBM Ecosystem. “The partnership with IBM enables NTT DATA Business Solutions to co-develop solutions for clients that are characterized by inherent flexibility, governance and openness.”

In addition, the joint project benefits from IBM resources in the areas of training, education and technology, including IBM Cloud. This will generate use cases and provide access to foundational models and best practices to support client projects utilizing the watsonx platform. NTT DATA Business Solutions will provide the sales staff for the CoE to engage with customers, develop use cases and implement AI products. “We expect increased customer investment in AI this year,” says Nicolaj Vang Jessen, EVP, Global Innovation & Industry Consulting, NTT DATA SAP TFA and responsible for the NEE region at NTT DATA Business Solutions. “The CoE aligns our resources, methodologies and industry knowledge, supported by IBM’s exceptional expertise.”

A preview of the current projects was presented at the IBM TechXchange Summit EMEA in Barcelona. There, Thomas Noermark, Global Head of Innovation at NTT DATA Business Solutions, and Thor Hauberg, Director Venture Lab and Digital Business Transformation at NTT DATA Business Solutions, gave an overview of the current status in several sessions.

About NTT DATA Business Solutions

NTT DATA Business Solutions is driving innovation: from consulting and implementation to managed services and beyond, the consulting firm is continuously expanding SAP solutions and technologies to make them work for companies – and their employees. In its mission to help other organizations transform, grow and succeed, NTT DATA Business Solutions draws on a deep expertise in SAP solutions to connect its clients’ businesses with the latest technologies – individually and across all business units. As part of the NTT DATA Group, a global strategic partner of SAP and with close relationships with other partners, NTT DATA Business Solutions offers customers and prospects access to innovative solutions and developments, making an important contribution to innovation and long-term business success. NTT DATA Business Solutions employs around 15,000 people in more than 30 countries.

About NTT DATA

NTT DATA – part of the NTT Group – is a trusted global innovator of business and IT solutions headquartered in Tokyo. We support our clients in their transformation through consulting, industry solutions, business process services, digital and IT modernization and managed services. With NTT DATA, clients and society can move confidently into the digital future. We are committed to the long-term success of our clients and combine global presence with local customer support in over 50 countries.

About IBM

IBM is a leader in global hybrid cloud, AI and consulting. We help clients in more than 175 countries commercialize insights from their data, optimize business processes, reduce costs and stay ahead in their industry. More than 4,000 government agencies and organizations in critical infrastructure sectors such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift for fast, efficient and secure digital transformation. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and consulting provide open and flexible options for our clients. All backed by IBM’s long-standing commitment to trust, transparency, accountability, inclusion and service.

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Further links

👉 www.nttdata.com

Photo: pixabay

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