Companies are under pressure to modernize their ERP landscapes through initiatives such as RISE with SAP while simultaneously establishing artificial intelligence as a driver of their business transformation. In practice, these two efforts are often managed separately, which increases complexity and slows down implementation.
“We have reached a point where every transformation becomes an AI-driven business transformation, paving the way for more autonomous business processes,” says Norbert Rotter, CEO of NTT DATA Business Solutions. “Elevate is our response to this shift. We are reimagining how transformation is implemented by combining human expertise with intelligent agents, AI-driven innovation, and a structured adoption approach. This enables our clients to implement changes more quickly, adapt more flexibly to new requirements, and increase the value of their technology investments.”
“Elevate represents the way we are evolving our own company to deliver even greater value to our customers,” says Krunal Patel, Global AI, Innovation & Software Assets Leader at NTT DATA Business Solutions. “Instead of limiting AI to individual use cases, we embed it in our daily work, in our delivery models, and in the development of our solutions.”
Across industries, customers are already achieving measurable value with AI-powered solutions from NTT DATA Business Solutions. Recent examples include the automated processing of supplier confirmations at Lemvigh-Müller, AI-powered management of consulting processes at zeb, and the intelligent processing of customer orders at Synthomer. This allows processes to be designed more efficiently and precisely, while ensuring that humans retain control at all times.
NTT DATA aXet: The Next Generation of Service Delivery
A central element of Elevate is the evolution of NTT DATA Business Solutions into an AI-powered delivery organization. At the heart of this is NTT DATA aXet, the company’s proprietary, secure delivery platform. NTT DATA aXet.elevate brings together corporate knowledge, proven delivery methods, governance structures, intelligent agents, and assets in a shared work environment. This provides consultants throughout the entire SAP lifecycle with the tools and information they need to deliver consistent, high-quality results in a scalable and efficient manner. At the same time, the platform ensures a high level of security, transparency, traceability, and human oversight. Through standardized delivery processes, the automation of recurring tasks, and the future integration of SAP’s Agent-Led Toolchain, this can help accelerate key activities within RISE with SAP transformations. These include assessments, migration preparation, testing, implementation of the Clean Core approach, and enabling innovation. This enables faster and, at the same time, more consistent implementation of transformation projects.
Elevate is complemented by a company-wide enablement program that specifically supports employees in developing the necessary skills, confidence, and mindset to successfully collaborate with AI.
Greater Business Value Through AI Innovations
NTT DATA Business Solutions is making targeted investments in SAP Business AI and the SAP Business AI Platform to develop AI use cases with concrete business context as well as intelligent agents. The goal is to support customers on their journey toward the Autonomous Enterprise—with AI-powered processes, intelligent decision support, and seamless orchestration across business units.
At the same time, NTT DATA Business Solutions is systematically expanding its own software portfolio to include AI-native solutions. These include, for example, GLASSWING, an intelligent platform for master data management that improves data quality, governance, and compliance, as well as MAKIRA, an AI-powered solution for document and content management. Using generative and agent-based AI, MAKIRA automates document processing, access to knowledge, and workflow management. This gives customers access to AI solutions that meaningfully complement and extend their SAP investments while addressing specific challenges in day-to-day business operations.
Transforming Innovation into Sustainable Business Success
New technologies only create real added value when they are successfully implemented and embedded within the organization. With AI readiness assessments, governance frameworks, enablement offerings, and adoption services, Elevate helps companies translate innovations into concrete business results.
By closely integrating technology, processes, and people, companies can build AI-enabled operating models, scale new capabilities in a targeted manner, and transparently measure their impact on productivity, efficiency, service quality, and organizational agility.
For more information, visit www.nttdata-solutions.com.
About NTT DATA Business Solutions
NTT DATA Business Solutions specializes in SAP and operates within a powerful network of partners such as Microsoft and ServiceNow. We help midsize companies and select large enterprises worldwide become Intelligent Enterprises—from consulting and implementation to managed services. NTT DATA Business Solutions is part of the NTT DATA Group. With annual global revenue of over $30 billion, it is a leading provider of business and technology services, counting 75 percent of the Fortune Global 100 among its customers. Across the group, NTT DATA is committed to its customers’ success and strives to positively transform society through responsible innovation. It is one of the world’s leading providers of AI and digital infrastructure. It also offers unique capabilities in the enterprise-scale deployment of AI, cloud, security, connectivity, data centers, and application services. Through consulting and industry-specific solutions, NTT DATA supports businesses and society in making a secure and sustainable transition to a digital future. As a Global Top Employer, the group employs experts in more than 70 countries. It also offers customers a robust ecosystem featuring innovation centers as well as established partners and startups. NTT DATA is part of the NTT Group, which invests more than $3 billion annually in research and development.
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