NTT DATA: Acquisition of Sapphire announced

November 8, 2023 – NTT DATA Business Solutions AG, a subsidiary of the Japanese NTT DATA Group and a global strategic partner of SAP, today announced the acquisition of Sapphire. The UK-based company provides digital operations software and services primarily to mid-market customers in the US and UK through its partnerships with SAP, ServiceNow, Infor SunSystems, HxGN and AWS. The acquisition underlines NTT DATA Business Solutions’ ambition to consolidate its position as a leading SAP partner for the mid-market and to distinguish itself both as a leading provider in the SAP SI market for large customers and for advanced digitization solutions for mid-market customers.

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“We look forward to leveraging Sapphire’s potential for our global customers, particularly with regard to their ServiceNow partnership. Sapphire’s expertise will enable NTT DATA Business Solutions to comprehensively serve the UK and US mid-market. In addition, the acquisition will enable us to increase our market share in these two focus countries,” said Norbert Rotter, CEO of NTT DATA Business Solutions and EVP of NTT DATA, Inc. “Sapphire has strong SAP development and consulting expertise, particularly in the areas of finance and logistics. Together, we can support our customers even more effectively throughout the entire lifecycle.”

With the acquisition, more than 1,200 existing customers, who have been working with Sapphire for an average of seven years, are moving to the NTT/NTT DATA Group. “Sapphire’s business performance over the past two decades reflects the esteem in which they are held by both customers and suppliers. Sapphire’s extensive SAP expertise in the mid-market is a significant asset to NTT DATA Business Solutions. Our shared focus on driving digital transformation through cloud solutions makes us the only SAP partner that can comprehensively and consistently serve large and mid-market customers,” said Justin Brading, EVP for Western Europe and Managing Director UK&I at NTT DATA Business Solutions.

Sapphire’s core markets are the UK and the US, allowing NTT DATA Business Solutions to effectively grow its business in these countries. “Sapphire complements our US team and will work with us to accelerate the digital transformation to the SAP S/4HANA Public Cloud – a shared priority between SAP and NTT DATA Business Solutions. Vince De Luca, CEO of Sapphire, will bring his valuable expertise to our leadership team in the U.S. and drive our growth objectives,” said Steve Niesman, EVP and President Americas Region at NTT DATA Business Solutions.

The combination of the two companies also strengthens Sapphire’s planned global expansion. “The entire leadership team and I are excited at the prospect of becoming part of NTT DATA Business Solutions. We look forward to better supporting our clients in their digital transformation journey. The investment strength and global footprint of NTT DATA Business Solutions will provide us with unprecedented opportunities to grow internationally. This is a great opportunity for our entire team, who will now be part of one of the world’s largest digital operations providers. We are all excited to embark on this journey together with our new colleagues at NTT DATA Business Solutions,” said Vince De Luca, CEO of Sapphire.

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About Sapphire

Sapphire was founded in 1992 and is headquartered in London. The company employs around 420 specialists. The UK and US offices are supported by dedicated teams in countries such as India, the Philippines, South Africa, Argentina and Lebanon. Sapphire specializes in business solutions around SAP, ServiceNow, Infor, Hexagon and Automation Anywhere.

About NTT DATA Business Solutions

NTT DATA Business Solutions drives innovation: from consulting and implementation to managed services and beyond, the consultancy is continually enhancing SAP solutions and technologies to make them work for businesses – and their people.  In its mission to support other organizations in their efforts to transform, grow and succeed, NTT DATA Business Solutions draws on outstanding expertise in SAP solutions to connect its clients’ businesses with the latest technologies – individually and across all business areas. As part of the NTT DATA Group, a global strategic partner of SAP and with close relationships with other partners, NTT DATA Business Solutions offers customers and prospects access to innovative solutions and developments, making an important contribution to innovation and long-term business success. NTT DATA Business Solutions employs around 13,500 people in more than 30 countries.


NTT DATA – part of the NTT Group – is a trusted global innovator of business and IT solutions headquartered in Tokyo. We support our clients in their transformation through consulting, industry solutions, business process services, digital and IT modernization and managed services. With NTT DATA, clients and society can move confidently into the digital future. We are committed to the long-term success of our clients and combine global presence with local client support in over 50 countries.

Further links

👉 www.nttdata-solutions.com  

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