9 January 2025. While many companies have only just begun their journey towards a standardized, cloud-based ERP system, artificial intelligence and all its possibilities are taking corporate management to a whole new level. So it’s high time to address the topic.
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AI and cloud computing are revolutionizing the operational processes and strategies of modern ERP systems. This technological transformation is turning conventional software solutions into intelligent, networked business platforms. As a result, companies are increasing their efficiency through maximum automation and gaining deep insights into their business processes. Intelligent workflows and data-driven decisions are becoming the norm, which significantly increases competitiveness and agility in an increasingly dynamic market.
In the technical field, artificial intelligence enables significant efficiency gains and cost savings. For example, machine learning algorithms in manufacturing can predict downtimes and proactively plan maintenance work. In retail, AI analyses customer data to create personalized shopping experiences and optimizes supply chains by accurately predicting demand.
On the business side, artificial intelligence offers advanced data analysis and predictive analytics for better business decisions. Chatbots and virtual assistants improve customer service around the clock. By automating repetitive processes, operating costs can be reduced and human labour can focus on value-adding tasks.
All in all, AI is revolutionizing technical processes and the strategic orientation of companies. Its integration is therefore essential in order to be successful in global competition.
AI solutions aim to make the day-to-day work of those involved easier through intelligent processes. This requires a consolidated, standards-oriented and cloud-based ERP landscape, as only the cloud can provide the necessary computing power and standards. Of course, these systems also come with challenges and fears. Artificial intelligence is always about trust and regulation. How do I manage how the systems handle the input of my customers and employees? How do I guarantee data protection?
The BAP Business Advisor Platform, a Deloitte AI platform based on the SAP BTP (Business Technology Platform), provides the necessary framework – secure, role-based and fully integrated into the SAP world.
The platform combines the strengths of the SAP infrastructure with state-of-the-art AI technology. This future-oriented, cost-efficient technology gives companies a competitive advantage and enables them to keep pace in a fast-moving, data-centric business world. To this end, the Business Advisor Platform provides intelligent solution modules for various business areas such as accounting, controlling and procurement. The aim is to establish an optimal combination of human expertise and AI-driven tools with the help of a secure, standardized platform based on SAP BTP.
The Deloitte study “Future of ERP” also deals with platform solutions. In it, more than 200 decision-makers, users, consultants and students shed light on the future of ERP systems up to 2030. Their perspectives offer valuable insights into new opportunities and challenges of such solutions and into the transformation of traditional ERP landscapes in the face of rapid technological progress.
Artificial intelligence will permanently change ERP systems – and thus massively strengthen companies. Provided they do not take the wrong direction on their path to integrating AI. Open ecosystems will be more important than ever in the future because they are the only way to create innovative partnerships. Of course, cyber security is always a top priority – for the reasons mentioned above.
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👉 www.sap.com
👉 The future of ERP: A study on the challenges and opportunities of ERP systems up to 2030
Photo: pixabay
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