May 28, 2024. CURSOR Software AG, a specialist in digital customer relationship management (CRM), and adesso SE, one of the leading German and international IT service providers, have entered into a strategic partnership. With immediate effect, the two companies are pooling their expertise to implement customized CRM projects for the energy industry.
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Silicon Saxony
Marketing, Kommunikation und Öffentlichkeitsarbeit
Manfred-von-Ardenne-Ring 20 F
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CURSOR contributes its many years of expertise as a leading provider of customer relationship management solutions to the partnership. The scalable industry solutions EVI (for energy service providers) and TINA (for network operators) as well as the consulting know-how have already proven themselves in numerous successful projects in the energy industry. adesso, in turn, supports companies in optimizing their core business processes through the targeted use of modern IT. The IT service provider has extensive experience in the integration of software systems at energy suppliers, municipal utilities and network operators. With its comprehensive expertise in the areas of IT consulting, software development, IT and project management, the company has the ideal prerequisites for successful collaboration.
In the energy industry in particular, companies are increasingly relying on digital channels to reach and inform their customers. This development has made the importance of customer relationship management tangible across the industry. It is crucial to implement individual CRM solutions that enable companies to manage customer interactions securely and efficiently. Network operators in particular are increasingly faced with the challenge of meeting specific legal requirements in the area of customer and network management. Thanks to the new project partnership, these requirements can be met even better on the basis of the highly flexible CURSOR solutions.
Andreas Lange, CSO at CURSOR, therefore emphasizes: “With adesso, we have a strong and reliable partner at our side. Thanks to the coordinated combination of consulting, project and software expertise, we are even closer to our customers and can provide them with targeted support for their digitalization projects.”
Tobias Truhn, Business Line Lead Utilities at adesso, says: “CURSOR’s CRM solutions are among the most innovative on the market. In combination with our expertise in the areas of consulting and integration, we can therefore meet the individual needs of our customers and deliver real added value.”
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