Software

adesso: “Agentic Enterprise Fabrics” initiative – AI agents as a success factor for the companies of the future

November 19, 2025. adesso, the IT service provider, is using its AI expertise and working with Salesforce to pave the way for companies to become an agentic enterprise. To this end, adesso is setting up a new “Agentic Enterprise” competence unit. This supports companies in using Salesforce AI agents profitably and enabling efficient collaboration between employees and AI agents. The focus is on the intelligent connection of existing IT architectures with innovative technologies, the use of existing company data, the performance of modern LLMs and a deep understanding of business processes and change management.

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adesso and Salesforce presented their "Agentic Enterprise Fabrics" initiative at the Agentforce World Tour in DĂĽsseldorf. Photo: adesso SE

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adesso contributes comprehensive expert knowledge from various domains: from backend systems such as SAP, data platforms such as Snowflake, Google or AWS, to integration solutions such as MuleSoft or Informatica as well as the areas of data governance, security and customer experience management. This networking creates the technical and organizational foundations on which autonomous AI agents create measurable added value for companies.

Focus on DACH market and key industries 

The new unit is aimed at customers in Germany, Austria and Switzerland. The initial focus is on the manufacturing industry, financial services and life sciences sectors. Customers will benefit in all areas: The technological portfolios of the Salesforce platform – with Agentforce and Data360 at the center – are combined with adesso’s broad technology and integration expertise and deep industry knowledge.

With the Agentic Enterprise Labs, adesso supports the development of strategies for the economically successful use of AI agents, which can then be implemented. adesso ensures seamless integration into existing IT landscapes from a wide variety of manufacturers right from the start. Only through the cross-system integration of company data and processes do AI agents develop their full added value.

Roadshow 2026: Exchange and best practices 

For 2026, adesso and Salesforce are planning a roadshow in the Agentic Enterprise Labs at various locations. Interested companies are invited to exchange ideas with experts from Salesforce and adesso as well as other companies and to discuss best practices and use cases.

With the Agentic Enterprise Readiness Framework, adesso provides companies with a practice-oriented methodology to prepare them technically, organizationally and procedurally for the use of Agentforce and to accompany them during implementation. In addition to the development of specific use cases, the approach also covers the topics of data integration and availability, the establishment of company-wide governance and change management. This ensures the sustainable implementation of AI agents in the company. The goal: an individual, secure and scalable setup that is precisely tailored to the framework conditions of the respective company and brings real economic benefits.

Alexander Wallner, EVP & CEO EMEA Central at Salesforce, says: “With adesso, we are working with a partner who understands the DACH market, its industries and the technological challenges of our customers. The combination of deep industry knowledge, comprehensive data and AI expertise and the ability to think beyond system boundaries makes adesso a great enabler for the next generation of intelligent business solutions.”

“This collaboration between Salesforce and adesso opens up completely new opportunities for companies to leverage the potential of autonomous AI agents in a targeted manner,” says Benedikt Bonnmann, member of the Executive Board of adesso SE. “We are creating the conditions to implement innovations faster, make processes more intelligent and ensure sustainable business success. With Agentic AI, we are paving the way for our customers into a future-proof, networked corporate world,” says Benedikt Bonnmann, member of the Executive Board of adesso SE and an expert in data & analytics and AI.

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Further links

👉 www.adesso.de  

Photo: adesso SE

Contact info

Silicon Saxony

Marketing, Kommunikation und Ă–ffentlichkeitsarbeit

Manfred-von-Ardenne-Ring 20 F

Telefon: +49 351 8925 886

Fax: +49 351 8925 889

redaktion@silicon-saxony.de

Contact person: