{"id":25907,"date":"2023-01-03T14:26:41","date_gmt":"2023-01-03T13:26:41","guid":{"rendered":"https:\/\/silicon-saxony.de\/arbeitskreise\/global-service-management\/"},"modified":"2026-08-17T14:03:15","modified_gmt":"2026-08-17T12:03:15","slug":"global-service-management","status":"publish","type":"arbeitskreise","link":"https:\/\/silicon-saxony.de\/en\/working-groups\/global-service-management\/","title":{"rendered":"Global Service Management"},"content":{"rendered":"<section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_3-1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-post-elm post_taxonomy color-lightgreen fs-1-2 m-b-0-5rem m-t-3rem style_simple color_link_inherit\"><a class=\"term-4809 term-entrepreneurship\" href=\"https:\/\/silicon-saxony.de\/en\/category\/entrepreneurship\/\">Entrepreneurship<\/a><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h1><strong>Global Service Management<\/strong><\/h1>\n<\/div><\/div><div class=\"wpb_text_column m-t-3rem\"><div class=\"wpb_wrapper\"><p>The &#8220;Global Service Management&#8221; working group serves as a platform for exchange and networking, designed to inform executives, production managers, and service managers at Saxon industrial companies about international services and to facilitate connections among them. The working group aims to familiarize participants with the field of service management and support them in establishing global service structures. <\/p>\n<p>The regular meetings are designed to expand the participants\u2019 professional networks. The focus is on an active exchange of knowledge among experts on current topics related to service presence and global networking, spare parts management, and new service business models. In addition, the working group addresses new trends such as \u201cService 4.0\u201d and presents these topics to participants through keynote presentations and discussion sessions.<\/p>\n<\/div><\/div><div class=\"g-cols wpb_row m-t-3rem via_grid cols_2 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column fs-1-2 semibold color-green uppercase\"><div class=\"wpb_wrapper\"><p>Working Group Leader<\/p>\n<\/div><\/div><div class=\"w-image style_circle align_none\"><div class=\"w-image-h\"><img decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/silicon-saxony.de\/wp-content\/uploads\/2022\/10\/AP_AK_Roland_Giesen.png\" class=\"attachment-us_200_200 size-us_200_200\" alt=\"Bild Arbeitskreisleiter\" loading=\"lazy\" srcset=\"https:\/\/silicon-saxony.de\/wp-content\/uploads\/2022\/10\/AP_AK_Roland_Giesen.png 300w, https:\/\/silicon-saxony.de\/wp-content\/uploads\/2022\/10\/AP_AK_Roland_Giesen-150x150.png 150w, https:\/\/silicon-saxony.de\/wp-content\/uploads\/2022\/10\/AP_AK_Roland_Giesen-45x45.png 45w\" sizes=\"auto, (max-width: 200px) 100vw, 200px\" \/><\/div><\/div><div class=\"wpb_text_column m-t-2rem\"><div class=\"wpb_wrapper\"><p><strong>Dr. Roland Giesen<\/strong><br \/>\nFabmatics GmbH<br \/>\n<a href=\"tel:+49 351 6523 7100\">+49 351 6523 7100<\/a><br \/>\n<a href=\"mailto:roland.giesen@fabmatics.com\">roland.giesen@fabmatics.com<\/a><\/p>\n<\/div><\/div>\n<\/div><\/div><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container side-col\"><div class=\"vc_column-inner\"><nav class=\"w-menu for_simple_menu sidebar-menu layout_ver style_links us_menu_1 with_children\" style=\"--main-gap:0.25rem;--main-ver-indent:0.8em;--main-hor-indent:0.8em;--main-color:inherit;--sub-gap:0.25rem;\"><ul id=\"menu-arbeitskreise-en\" class=\"menu\"><li id=\"menu-item-41786\" class=\"menu-item menu-item-type-post_type menu-item-object-arbeitskreise menu-item-41786\"><a href=\"https:\/\/silicon-saxony.de\/en\/working-groups\/advanced-automation-robotics\/\">Advanced Automation &amp; Robotics<\/a><\/li><li id=\"menu-item-41787\" class=\"menu-item menu-item-type-post_type menu-item-object-arbeitskreise menu-item-41787\"><a href=\"https:\/\/silicon-saxony.de\/en\/working-groups\/artificial-intelligence\/\">Artificial intelligence<\/a><\/li><li id=\"menu-item-41788\" class=\"menu-item menu-item-type-post_type menu-item-object-arbeitskreise menu-item-41788\"><a href=\"https:\/\/silicon-saxony.de\/en\/working-groups\/business-education\/\">Business &#038; Education<\/a><\/li><li id=\"menu-item-41789\" class=\"menu-item menu-item-type-post_type menu-item-object-arbeitskreise menu-item-41789\"><a href=\"https:\/\/silicon-saxony.de\/en\/working-groups\/cloud-transformation\/\">Cloud Transformation<\/a><\/li><li id=\"menu-item-41790\" class=\"menu-item menu-item-type-post_type menu-item-object-arbeitskreise menu-item-41790\"><a href=\"https:\/\/silicon-saxony.de\/en\/working-groups\/communication\/\">Communication<\/a><\/li><li id=\"menu-item-41791\" class=\"menu-item menu-item-type-post_type menu-item-object-arbeitskreise menu-item-41791\"><a href=\"https:\/\/silicon-saxony.de\/en\/working-groups\/diversity-inclusion\/\">Diversity &#038; Inclusion<\/a><\/li><li id=\"menu-item-200716\" class=\"menu-item menu-item-type-post_type menu-item-object-arbeitskreise menu-item-200716\"><a href=\"https:\/\/silicon-saxony.de\/en\/working-groups\/entrepreneurship\/\">Entrepreneurship<\/a><\/li><li id=\"menu-item-41792\" class=\"menu-item menu-item-type-post_type menu-item-object-arbeitskreise menu-item-41792\"><a href=\"https:\/\/silicon-saxony.de\/en\/working-groups\/funding\/\">Funding<\/a><\/li><li id=\"menu-item-41793\" class=\"menu-item menu-item-type-post_type menu-item-object-arbeitskreise menu-item-41793\"><a href=\"https:\/\/silicon-saxony.de\/en\/working-groups\/global-service-management\/\">Global Service Management<\/a><\/li><li id=\"menu-item-41794\" class=\"menu-item menu-item-type-post_type menu-item-object-arbeitskreise menu-item-41794\"><a href=\"https:\/\/silicon-saxony.de\/en\/working-groups\/human-resources-development\/\">Human Resources Development<\/a><\/li><li id=\"menu-item-41795\" class=\"menu-item menu-item-type-post_type menu-item-object-arbeitskreise menu-item-41795\"><a href=\"https:\/\/silicon-saxony.de\/en\/working-groups\/ic-design\/\">IC-Design<\/a><\/li><li id=\"menu-item-41796\" class=\"menu-item menu-item-type-post_type menu-item-object-arbeitskreise menu-item-41796\"><a href=\"https:\/\/silicon-saxony.de\/en\/working-groups\/new-work\/\">New Work<\/a><\/li><li id=\"menu-item-41797\" class=\"menu-item menu-item-type-post_type menu-item-object-arbeitskreise menu-item-41797\"><a href=\"https:\/\/silicon-saxony.de\/en\/working-groups\/patents-law-taxes\/\">Patents \u2013 Law \u2013 Taxes<\/a><\/li><li id=\"menu-item-41798\" class=\"menu-item menu-item-type-post_type menu-item-object-arbeitskreise menu-item-41798\"><a href=\"https:\/\/silicon-saxony.de\/en\/working-groups\/security-privacy\/\">Security &#038; Privacy<\/a><\/li><li id=\"menu-item-41799\" class=\"menu-item menu-item-type-post_type menu-item-object-arbeitskreise menu-item-41799\"><a href=\"https:\/\/silicon-saxony.de\/en\/working-groups\/smart-systems-internet-of-things\/\">Smart Systems &#038; Internet of Things<\/a><\/li><li id=\"menu-item-41800\" class=\"menu-item menu-item-type-post_type menu-item-object-arbeitskreise menu-item-41800\"><a href=\"https:\/\/silicon-saxony.de\/en\/working-groups\/staff-acquisition-and-retention\/\">staff acquisition and retention<\/a><\/li><li id=\"menu-item-41801\" class=\"menu-item menu-item-type-post_type menu-item-object-arbeitskreise menu-item-41801\"><a href=\"https:\/\/silicon-saxony.de\/en\/working-groups\/start-up-growth\/\">Start-up &#038; Growth<\/a><\/li><li id=\"menu-item-41802\" class=\"menu-item menu-item-type-post_type menu-item-object-arbeitskreise menu-item-41802\"><a href=\"https:\/\/silicon-saxony.de\/en\/working-groups\/sustainability-and-esg\/\">Sustainability and ESG<\/a><\/li><li id=\"menu-item-41803\" class=\"menu-item menu-item-type-post_type menu-item-object-arbeitskreise menu-item-41803\"><a href=\"https:\/\/silicon-saxony.de\/en\/working-groups\/test-analysis-reliability\/\">Test, Analysis &#038; Reliability<\/a><\/li><li id=\"menu-item-41804\" class=\"menu-item menu-item-type-post_type menu-item-object-arbeitskreise menu-item-41804\"><a href=\"https:\/\/silicon-saxony.de\/en\/working-groups\/wireless-technologies\/\">radio-based technologies<\/a><\/li><li id=\"menu-item-41805\" class=\"menu-item menu-item-type-post_type menu-item-object-arbeitskreise menu-item-41805\"><a href=\"https:\/\/silicon-saxony.de\/en\/working-groups\/yield-and-reliability\/\">Yield and Reliability<\/a><\/li><li id=\"menu-item-448885\" class=\"menu-item menu-item-type-post_type menu-item-object-arbeitskreise menu-item-448885\"><a href=\"https:\/\/silicon-saxony.de\/en\/working-groups\/mems\/\">MEMS<\/a><\/li><\/ul><style>@media ( max-width:600px ){.us_menu_1 .menu{display:block!important}.us_menu_1 .menu>li:not(:last-child){margin:0 0 var(--main-gap,0.25rem)!important}}<\/style><\/nav><div class=\"w-vwrapper align_none valign_top m-t-3rem\" style=\"--vwrapper-gap:0.7rem\"><div class=\"wpb_text_column fs-1-2 semibold uppercase\"><div class=\"wpb_wrapper\"><p>Your contact person at the office<\/p>\n<\/div><\/div><div class=\"w-image style_circle align_none\"><div class=\"w-image-h\"><img decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/silicon-saxony.de\/wp-content\/uploads\/2022\/10\/AP_Team_Kay_Eisenloeffel.png\" class=\"attachment-us_200_200 size-us_200_200\" alt=\"Bild des Mitarbeiters\" loading=\"lazy\" srcset=\"https:\/\/silicon-saxony.de\/wp-content\/uploads\/2022\/10\/AP_Team_Kay_Eisenloeffel.png 300w, https:\/\/silicon-saxony.de\/wp-content\/uploads\/2022\/10\/AP_Team_Kay_Eisenloeffel-150x150.png 150w, https:\/\/silicon-saxony.de\/wp-content\/uploads\/2022\/10\/AP_Team_Kay_Eisenloeffel-45x45.png 45w\" sizes=\"auto, (max-width: 200px) 100vw, 200px\" \/><\/div><\/div><div class=\"wpb_text_column m-t-2rem\"><div class=\"wpb_wrapper\"><p><strong>Kay Eisenl\u00f6ffel <\/strong><br \/>\n<a href=\"tel:+49 351 8973-3860\">+49 351 8973-3860<\/a><br \/>\n<a href=\"mailto:kay.eisenloeffel@silicon-saxony.de\">kay.eisenloeffel@silicon-saxony.de<\/a><\/p>\n<\/div><\/div>\n<\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_3 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container us_custom_3c20ad05 color-white has_bg_color\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column fs-1-2 semibold\"><div class=\"wpb_wrapper\"><p>Objectives of the Working Group<\/p>\n<\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><ul>\n<li>Information Exchange and Networking<\/li>\n<li>Support in establishing global service structures<\/li>\n<li>Development of Customized Service Models<\/li>\n<li>Expansion and Optimization of Our Own Service Business<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container us_custom_a0c0781b has_bg_color\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column fs-1-2 semibold\"><div class=\"wpb_wrapper\"><p>Target Audience of the Working Group<\/p>\n<\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><ul>\n<li>Managing directors<\/li>\n<li>Production Managers<\/li>\n<li>Service Managers<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container us_custom_3c20ad05 color-white has_bg_color\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column fs-1-2 semibold\"><div class=\"wpb_wrapper\"><p>Benefits of the Working Group<\/p>\n<\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><ul>\n<li>Transposing Local Service Aspects and Integrating Them into Global Structures<\/li>\n<li>Planning and Implementing Service Requirements<\/li>\n<li>Service Presence and Global Network<\/li>\n<li>Spare Parts Management Incorporating Local Hubs<\/li>\n<li>Introduction to &#8220;Service 4.0&#8221;<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_2 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Review<\/p>\n<\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h2>Topics from the Past Few Months<\/h2>\n<\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><ul>\n<li>Edge Computing with TiF Memristors<\/li>\n<li>Cyber Resilience Act<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container stretched\"><div class=\"vc_column-inner\"><div class=\"w-image special-image-right align_none\"><div class=\"w-image-h\"><img decoding=\"async\" width=\"1000\" height=\"505\" src=\"https:\/\/silicon-saxony.de\/wp-content\/uploads\/2026\/01\/Arbeitskreise_Global-Service-Management.jpg\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/silicon-saxony.de\/wp-content\/uploads\/2026\/01\/Arbeitskreise_Global-Service-Management.jpg 1000w, https:\/\/silicon-saxony.de\/wp-content\/uploads\/2026\/01\/Arbeitskreise_Global-Service-Management-300x152.jpg 300w, https:\/\/silicon-saxony.de\/wp-content\/uploads\/2026\/01\/Arbeitskreise_Global-Service-Management-200x101.jpg 200w, https:\/\/silicon-saxony.de\/wp-content\/uploads\/2026\/01\/Arbeitskreise_Global-Service-Management-25x13.jpg 25w, https:\/\/silicon-saxony.de\/wp-content\/uploads\/2026\/01\/Arbeitskreise_Global-Service-Management-198x100.jpg 198w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row bg-light height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column text-center\"><div class=\"wpb_wrapper\"><h2>What Our Members Say<\/h2>\n<\/div><\/div><div class=\"w-grid us_carousel type_carousel layout_1494 preload_style_spinner\" id=\"us_grid_1\"><style>@media (max-width:600px){#us_grid_1 .owl-carousel:not(.owl-loaded) .w-grid-item{width:calc(100% \/ 1 )!important}}.layout_1494 .w-grid-item-h{}.layout_1494 .usg_post_image_1{width:300px!important}<\/style><div class=\"w-grid-list owl-carousel valign_stretch dotstyle_circle navstyle_circle arrows-ver-pos_middle arrows-hor-pos_on_sides_outside arrows-disabled_hide owl-responsive-2000 with_arrows\" style=\"--transition-duration:350ms;--arrows-size:1.5rem;--arrows-hor-offset:calc(0px + 0px);--arrows-gap:10px;\" role=\"group\" aria-label=\"Carousel\">\t<article class=\"w-grid-item post-433251 us_testimonial type-us_testimonial status-publish has-post-thumbnail hentry us_testimonial_category-global-service-management-en us_testimonial_category-working-groups\" data-id=\"433251\">\r\n\t\t<div class=\"w-grid-item-h\">\r\n\t\t\t\t\t\t<div class=\"w-hwrapper usg_hwrapper_1 meinungen-tile valign_middle\" style=\"--hwrapper-gap: 1.20rem;\"><div class=\"w-post-elm post_image usg_post_image_1 meinungen-slider-image has_width\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/silicon-saxony.de\/wp-content\/uploads\/2023\/05\/TESTIM3-1.png\" class=\"attachment-medium size-medium wp-post-image\" alt=\"Portrait of Benjamin Stein\" srcset=\"https:\/\/silicon-saxony.de\/wp-content\/uploads\/2023\/05\/TESTIM3-1.png 300w, https:\/\/silicon-saxony.de\/wp-content\/uploads\/2023\/05\/TESTIM3-1-150x150.png 150w, https:\/\/silicon-saxony.de\/wp-content\/uploads\/2023\/05\/TESTIM3-1-200x200.png 200w, https:\/\/silicon-saxony.de\/wp-content\/uploads\/2023\/05\/TESTIM3-1-45x45.png 45w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/div><div class=\"w-vwrapper usg_vwrapper_1 meinung-info-container\"><div class=\"w-post-elm post_content usg_post_content_1 meinungen-content\"><p>The working group is a very suitable exchange of experience in a specialist committee with expertise in international business. Opportunities, risks and also current challenges in global service are highlighted. <\/p>\n<\/div><div class=\"w-post-elm post_custom_field usg_post_custom_field_1 meinungen-autor type_text us_testimonial_author color_link_inherit\"><span class=\"w-post-elm-value\">Benjamin Stein<\/span><\/div><div class=\"w-hwrapper usg_hwrapper_2 meinungen-slider-autor\" style=\"--hwrapper-gap: 0rem;\"><div class=\"w-post-elm post_custom_field usg_post_custom_field_2 semibold type_text us_testimonial_role color_link_inherit\"><span class=\"w-post-elm-value\">Vice President Sales Air\/Ocean East<\/span><\/div><div class=\"w-post-elm post_custom_field usg_post_custom_field_3 semibold type_text us_testimonial_company color_link_inherit\"><span class=\"w-post-elm-before\">, <\/span><span class=\"w-post-elm-value\">Schenker Germany AG<\/span><\/div><\/div><\/div><\/div>\t\t<\/div>\r\n\t\t\t<\/article>\r\n\t<article class=\"w-grid-item post-433252 us_testimonial type-us_testimonial status-publish has-post-thumbnail hentry us_testimonial_category-global-service-management-en us_testimonial_category-working-groups\" data-id=\"433252\">\r\n\t\t<div class=\"w-grid-item-h\">\r\n\t\t\t\t\t\t<div class=\"w-hwrapper usg_hwrapper_1 meinungen-tile valign_middle\" style=\"--hwrapper-gap: 1.20rem;\"><div class=\"w-post-elm post_image usg_post_image_1 meinungen-slider-image has_width\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/silicon-saxony.de\/wp-content\/uploads\/2023\/05\/TESTIM4-1.png\" class=\"attachment-medium size-medium wp-post-image\" alt=\"Portrait of Dirk Riehmer\" srcset=\"https:\/\/silicon-saxony.de\/wp-content\/uploads\/2023\/05\/TESTIM4-1.png 300w, https:\/\/silicon-saxony.de\/wp-content\/uploads\/2023\/05\/TESTIM4-1-150x150.png 150w, https:\/\/silicon-saxony.de\/wp-content\/uploads\/2023\/05\/TESTIM4-1-200x200.png 200w, https:\/\/silicon-saxony.de\/wp-content\/uploads\/2023\/05\/TESTIM4-1-45x45.png 45w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/div><div class=\"w-vwrapper usg_vwrapper_1 meinung-info-container\"><div class=\"w-post-elm post_content usg_post_content_1 meinungen-content\"><p>The Global Service Management working group offers me a very good opportunity to meet with like-minded people and to have a general exchange about all service levels and functions. It also provides me with new input through exciting presentations on current topics. <\/p>\n<\/div><div class=\"w-post-elm post_custom_field usg_post_custom_field_1 meinungen-autor type_text us_testimonial_author color_link_inherit\"><span class=\"w-post-elm-value\">Dirk Riehmer<\/span><\/div><div class=\"w-hwrapper usg_hwrapper_2 meinungen-slider-autor\" style=\"--hwrapper-gap: 0rem;\"><div class=\"w-post-elm post_custom_field usg_post_custom_field_2 semibold type_text us_testimonial_role color_link_inherit\"><span class=\"w-post-elm-value\">Account Operations and Programs Sr. Manager I EU Regional Account Team<\/span><\/div><div class=\"w-post-elm post_custom_field usg_post_custom_field_3 semibold type_text us_testimonial_company color_link_inherit\"><span class=\"w-post-elm-before\">, <\/span><span class=\"w-post-elm-value\">Lam Research GmbH<\/span><\/div><\/div><\/div><\/div>\t\t<\/div>\r\n\t\t\t<\/article>\r\n\t<article class=\"w-grid-item post-433245 us_testimonial type-us_testimonial status-publish has-post-thumbnail hentry us_testimonial_category-global-service-management-en us_testimonial_category-working-groups\" data-id=\"433245\">\r\n\t\t<div class=\"w-grid-item-h\">\r\n\t\t\t\t\t\t<div class=\"w-hwrapper usg_hwrapper_1 meinungen-tile valign_middle\" style=\"--hwrapper-gap: 1.20rem;\"><div class=\"w-post-elm post_image usg_post_image_1 meinungen-slider-image has_width\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/silicon-saxony.de\/wp-content\/uploads\/2023\/05\/TE46401-1.png\" class=\"attachment-medium size-medium wp-post-image\" alt=\"Portrait of Dr. Ulf Martin\" srcset=\"https:\/\/silicon-saxony.de\/wp-content\/uploads\/2023\/05\/TE46401-1.png 300w, https:\/\/silicon-saxony.de\/wp-content\/uploads\/2023\/05\/TE46401-1-150x150.png 150w, https:\/\/silicon-saxony.de\/wp-content\/uploads\/2023\/05\/TE46401-1-200x200.png 200w, https:\/\/silicon-saxony.de\/wp-content\/uploads\/2023\/05\/TE46401-1-45x45.png 45w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/div><div class=\"w-vwrapper usg_vwrapper_1 meinung-info-container\"><div class=\"w-post-elm post_content usg_post_content_1 meinungen-content\"><p>I follow the current trends in maintenance in the Global Service Management working group with great interest, from material logistics to the use of augmented and virtual reality.<\/p>\n<\/div><div class=\"w-post-elm post_custom_field usg_post_custom_field_1 meinungen-autor type_text us_testimonial_author color_link_inherit\"><span class=\"w-post-elm-value\">Dr. Ulf Martin<\/span><\/div><div class=\"w-hwrapper usg_hwrapper_2 meinungen-slider-autor\" style=\"--hwrapper-gap: 0rem;\"><div class=\"w-post-elm post_custom_field usg_post_custom_field_2 semibold type_text us_testimonial_role color_link_inherit\"><span class=\"w-post-elm-value\">Chief Operation Officer<\/span><\/div><div class=\"w-post-elm post_custom_field usg_post_custom_field_3 semibold type_text us_testimonial_company color_link_inherit\"><span class=\"w-post-elm-before\">, <\/span><span class=\"w-post-elm-value\">SYSTEMA system development<\/span><\/div><\/div><\/div><\/div>\t\t<\/div>\r\n\t\t\t<\/article>\r\n<\/div><div class=\"w-grid-carousel-json hidden\" data-us-json='{&quot;carousel_settings&quot;:{&quot;aria_labels&quot;:{&quot;prev&quot;:&quot;Previous&quot;,&quot;next&quot;:&quot;Next&quot;,&quot;slide&quot;:&quot;item&quot;,&quot;slide_x_of_y&quot;:&quot;%1$s of %2$s&quot;,&quot;play&quot;:&quot;Play&quot;,&quot;pause&quot;:&quot;Pause&quot;},&quot;autoplayContinual&quot;:false,&quot;autoplayContinualCss&quot;:false,&quot;autoplayHoverPause&quot;:false,&quot;autoplayTimeout&quot;:3000,&quot;autoWidth&quot;:false,&quot;smartSpeed&quot;:350,&quot;margin&quot;:0,&quot;mouseDrag&quot;:true,&quot;rtl&quot;:false,&quot;slideBy&quot;:&quot;1&quot;,&quot;touchDrag&quot;:true,&quot;slideTransition&quot;:&quot;&quot;,&quot;responsive&quot;:{&quot;0&quot;:{&quot;autoHeight&quot;:false,&quot;autoplay&quot;:false,&quot;autoplayContinualCss&quot;:false,&quot;autoWidth&quot;:false,&quot;center&quot;:false,&quot;dots&quot;:false,&quot;items&quot;:1,&quot;loop&quot;:false,&quot;nav&quot;:false,&quot;stagePadding&quot;:0,&quot;slideBy&quot;:&quot;1&quot;,&quot;touchDrag&quot;:true,&quot;mouseDrag&quot;:true},&quot;601&quot;:{&quot;items&quot;:1,&quot;autoplay&quot;:true,&quot;autoplayContinualCss&quot;:false,&quot;center&quot;:false,&quot;dots&quot;:false,&quot;nav&quot;:true,&quot;autoHeight&quot;:false,&quot;autoWidth&quot;:false,&quot;loop&quot;:true,&quot;stagePadding&quot;:0}}}}'><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column text-center uppercase\"><div class=\"wpb_wrapper\"><h2>You Might Be Interested in This News<\/h2>\n<\/div><\/div><div class=\"w-grid us_grid type_grid layout_1483 cols_3 preload_style_spinner\" id=\"us_grid_2\" style=\"--columns:3;--gap:1.5rem;\" data-filterable=\"true\"><style>@media (max-width:1024px){#us_grid_2{--columns:2!important}}@media (max-width:600px){#us_grid_2{--columns:1!important}}.layout_1483 .w-grid-item-h{}.layout_1483 .usg_post_taxonomy_2{margin-top:auto!important;margin-bottom:1rem!important}<\/style><div class=\"w-grid-list\">\t<article class=\"w-grid-item size_1x1 post-548033 post type-post status-publish format-standard hentry category-software-en tag-artificial-intelligence-ai tag-new-work tag-resilience tag-software-development tag-sustainability\" data-id=\"548033\">\r\n\t\t<div class=\"w-grid-item-h\">\r\n\t\t\t\t\t\t<div class=\"w-vwrapper usg_vwrapper_2 top-news-tile align_none valign_top\" style=\"--vwrapper-gap: 0rem;\"><div class=\"w-html usg_html_1 top-news-image\"><a href=\"https:\/\/silicon-saxony.de\/en\/spotlight-on-software-development-the-costs-and-benefits-of-ai-driven-development\/\"><img decoding=\"async\" src=\"https:\/\/cdn.pblzr.de\/dacbb27c-1270-4041-b681-e2b95f06f8a1\/2026\/11\/siliconsaxony-software-1000x505.png\" alt=\"Spotlight On: Software Development\u2014The Costs and Benefits of AI-Driven Development\"><\/a><\/div><div class=\"w-vwrapper usg_vwrapper_1 top-news-content align_none valign_top\" style=\"--vwrapper-gap: 0.7rem; --vwrapper-parent-gap: 0rem;\"><div class=\"w-post-elm post_taxonomy usg_post_taxonomy_1 news-grid-cat fs-1-1 m-b-0-5rem style_simple color_link_inherit\"><a class=\"term-4764 term-software-en\" href=\"https:\/\/silicon-saxony.de\/en\/category\/software-en\/\">Software<\/a><\/div><p class=\"w-post-elm post_title usg_post_title_1 fs-1-4 semibold m-b-1-5rem news-grid-title color_link_inherit\"><a href=\"https:\/\/silicon-saxony.de\/en\/spotlight-on-software-development-the-costs-and-benefits-of-ai-driven-development\/\">Spotlight On: Software Development\u2014The Costs and Benefits of AI-Driven Development<\/a><\/p><div class=\"w-post-elm post_taxonomy usg_post_taxonomy_2 news-grid-tags style_simple color_link_inherit\"><a class=\"term-4759 term-artificial-intelligence-ai\" href=\"https:\/\/silicon-saxony.de\/tag\/artificial-intelligence-ai\/\">Artificial Intelligence (AI)<\/a><b> | <\/b><a class=\"term-1999 term-new-work\" href=\"https:\/\/silicon-saxony.de\/tag\/new-work\/\">New Work<\/a><b> | <\/b><a class=\"term-1982 term-resilience\" href=\"https:\/\/silicon-saxony.de\/en\/tag\/resilience\/\">Resilience<\/a><b> | <\/b><a class=\"term-2016 term-software-development\" href=\"https:\/\/silicon-saxony.de\/tag\/software-development\/\">Software Development<\/a><b> | <\/b><a class=\"term-1970 term-sustainability\" href=\"https:\/\/silicon-saxony.de\/en\/tag\/sustainability\/\">Sustainability<\/a><\/div><\/div><\/div>\t\t<\/div>\r\n\t\t\t<\/article>\r\n\t<article class=\"w-grid-item size_1x1 post-548003 post type-post status-publish format-standard hentry category-software-en tag-artificial-intelligence tag-connectivity tag-ic-design tag-it tag-software-development tag-standard-software tag-startups\" data-id=\"548003\">\r\n\t\t<div class=\"w-grid-item-h\">\r\n\t\t\t\t\t\t<div class=\"w-vwrapper usg_vwrapper_2 top-news-tile align_none valign_top\" style=\"--vwrapper-gap: 0rem;\"><div class=\"w-html usg_html_1 top-news-image\"><a href=\"https:\/\/silicon-saxony.de\/en\/sweepme-brings-ai-agents-to-the-measurement-bench\/\"><img decoding=\"async\" src=\"https:\/\/cdn.pblzr.de\/dacbb27c-1270-4041-b681-e2b95f06f8a1\/2026\/11\/teaser-agentic-instrument-control_1.png\" alt=\"SweepMe! brings AI agents to the measurement bench\"><\/a><\/div><div class=\"w-vwrapper usg_vwrapper_1 top-news-content align_none valign_top\" style=\"--vwrapper-gap: 0.7rem; --vwrapper-parent-gap: 0rem;\"><div class=\"w-post-elm post_taxonomy usg_post_taxonomy_1 news-grid-cat fs-1-1 m-b-0-5rem style_simple color_link_inherit\"><a class=\"term-4764 term-software-en\" href=\"https:\/\/silicon-saxony.de\/en\/category\/software-en\/\">Software<\/a><\/div><p class=\"w-post-elm post_title usg_post_title_1 fs-1-4 semibold m-b-1-5rem news-grid-title color_link_inherit\"><a href=\"https:\/\/silicon-saxony.de\/en\/sweepme-brings-ai-agents-to-the-measurement-bench\/\">SweepMe! brings AI agents to the measurement bench<\/a><\/p><div class=\"w-post-elm post_taxonomy usg_post_taxonomy_2 news-grid-tags style_simple color_link_inherit\"><a class=\"term-1966 term-artificial-intelligence\" href=\"https:\/\/silicon-saxony.de\/tag\/artificial-intelligence\/\">Artificial Intelligence<\/a><b> | <\/b><a class=\"term-4842 term-connectivity\" href=\"https:\/\/silicon-saxony.de\/tag\/connectivity\/\">Connectivity<\/a><b> | <\/b><a class=\"term-1961 term-ic-design\" href=\"https:\/\/silicon-saxony.de\/tag\/ic-design\/\">IC Design<\/a><b> | <\/b><a class=\"term-250 term-it\" href=\"https:\/\/silicon-saxony.de\/tag\/it\/\">IT<\/a><b> | <\/b><a class=\"term-2016 term-software-development\" href=\"https:\/\/silicon-saxony.de\/tag\/software-development\/\">Software Development<\/a><b> | <\/b><a class=\"term-11073 term-standard-software\" href=\"https:\/\/silicon-saxony.de\/tag\/standard-software\/\">Standard software<\/a><b> | <\/b><a class=\"term-1989 term-startups\" href=\"https:\/\/silicon-saxony.de\/tag\/startups\/\">Startups<\/a><\/div><\/div><\/div>\t\t<\/div>\r\n\t\t\t<\/article>\r\n\t<article class=\"w-grid-item size_1x1 post-547913 post type-post status-publish format-standard hentry category-software-en tag-automation tag-connectivity tag-digitalization tag-individual-software tag-integration tag-iot tag-it tag-ki tag-mes tag-process-technologies tag-programming-software tag-software\" data-id=\"547913\">\r\n\t\t<div class=\"w-grid-item-h\">\r\n\t\t\t\t\t\t<div class=\"w-vwrapper usg_vwrapper_2 top-news-tile align_none valign_top\" style=\"--vwrapper-gap: 0rem;\"><div class=\"w-html usg_html_1 top-news-image\"><a href=\"https:\/\/silicon-saxony.de\/en\/kontron-ais-and-ecoprogetti-enter-into-strategic-collaboration-for-integrated-solar-module-manufacturing\/\"><img decoding=\"async\" src=\"https:\/\/cdn.pblzr.de\/dacbb27c-1270-4041-b681-e2b95f06f8a1\/2026\/11\/pm-2026-08-ecoprogetti-sisax.jpg\" alt=\"Kontron AIS and Ecoprogetti Enter into Strategic Collaboration for Integrated Solar Module Manufacturing\"><\/a><\/div><div class=\"w-vwrapper usg_vwrapper_1 top-news-content align_none valign_top\" style=\"--vwrapper-gap: 0.7rem; --vwrapper-parent-gap: 0rem;\"><div class=\"w-post-elm post_taxonomy usg_post_taxonomy_1 news-grid-cat fs-1-1 m-b-0-5rem style_simple color_link_inherit\"><a class=\"term-4764 term-software-en\" href=\"https:\/\/silicon-saxony.de\/en\/category\/software-en\/\">Software<\/a><\/div><p class=\"w-post-elm post_title usg_post_title_1 fs-1-4 semibold m-b-1-5rem news-grid-title color_link_inherit\"><a href=\"https:\/\/silicon-saxony.de\/en\/kontron-ais-and-ecoprogetti-enter-into-strategic-collaboration-for-integrated-solar-module-manufacturing\/\">Kontron AIS and Ecoprogetti Enter into Strategic Collaboration for Integrated Solar Module Manufacturing<\/a><\/p><div class=\"w-post-elm post_taxonomy usg_post_taxonomy_2 news-grid-tags style_simple color_link_inherit\"><a class=\"term-11381 term-automation\" href=\"https:\/\/silicon-saxony.de\/en\/tag\/automation\/\">Automation<\/a><b> | <\/b><a class=\"term-4842 term-connectivity\" href=\"https:\/\/silicon-saxony.de\/tag\/connectivity\/\">Connectivity<\/a><b> | <\/b><a class=\"term-2043 term-digitalization\" href=\"https:\/\/silicon-saxony.de\/tag\/digitalization\/\">Digitalization<\/a><b> | <\/b><a class=\"term-11356 term-individual-software\" href=\"https:\/\/silicon-saxony.de\/tag\/individual-software\/\">Individual software<\/a><b> | <\/b><a class=\"term-12498 term-integration\" href=\"https:\/\/silicon-saxony.de\/tag\/integration\/\">Integration<\/a><b> | <\/b><a class=\"term-11572 term-iot\" href=\"https:\/\/silicon-saxony.de\/tag\/iot\/\">IoT<\/a><b> | <\/b><a class=\"term-250 term-it\" href=\"https:\/\/silicon-saxony.de\/tag\/it\/\">IT<\/a><b> | <\/b><a class=\"term-11390 term-ki\" href=\"https:\/\/silicon-saxony.de\/tag\/ki\/\">Ki<\/a><b> | <\/b><a class=\"term-11046 term-mes\" href=\"https:\/\/silicon-saxony.de\/tag\/mes\/\">MES<\/a><b> | <\/b><a class=\"term-2012 term-process-technologies\" href=\"https:\/\/silicon-saxony.de\/en\/tag\/process-technologies\/\">Process Technologies<\/a><b> | <\/b><a class=\"term-11369 term-programming-software\" href=\"https:\/\/silicon-saxony.de\/tag\/programming-software\/\">Programming software<\/a><b> | <\/b><a class=\"term-2033 term-software\" href=\"https:\/\/silicon-saxony.de\/tag\/software\/\">Software<\/a><\/div><\/div><\/div>\t\t<\/div>\r\n\t\t\t<\/article>\r\n<\/div>\t<div class=\"w-grid-preloader\">\r\n\t\t<div class=\"g-preloader type_4\">\r\n\t\t\t<div><\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n\t\t<div class=\"w-grid-json hidden\" data-us-json='{&quot;action&quot;:&quot;us_ajax_grid&quot;,&quot;infinite_scroll&quot;:0,&quot;max_num_pages&quot;:641,&quot;pagination&quot;:&quot;none&quot;,&quot;template_vars&quot;:{&quot;columns&quot;:&quot;3&quot;,&quot;exclude_items&quot;:&quot;none&quot;,&quot;img_size&quot;:&quot;default&quot;,&quot;ignore_items_size&quot;:0,&quot;items_layout&quot;:&quot;1483&quot;,&quot;items_offset&quot;:&quot;1&quot;,&quot;load_animation&quot;:&quot;none&quot;,&quot;overriding_link&quot;:&quot;{\\&quot;url\\&quot;:\\&quot;\\&quot;}&quot;,&quot;post_id&quot;:0,&quot;query_args&quot;:{&quot;post_type&quot;:[&quot;post&quot;],&quot;post_status&quot;:[&quot;publish&quot;,&quot;acf-disabled&quot;],&quot;posts_per_page&quot;:&quot;3&quot;},&quot;orderby_query_args&quot;:{&quot;orderby&quot;:{&quot;date&quot;:&quot;DESC&quot;}},&quot;type&quot;:&quot;grid&quot;,&quot;us_grid_post_type&quot;:&quot;post&quot;,&quot;us_grid_ajax_index&quot;:2,&quot;us_grid_filter_query_string&quot;:null,&quot;us_grid_index&quot;:2,&quot;page_args&quot;:[],&quot;lang&quot;:&quot;en&quot;}}'><\/div>\r\n\t<\/div><div class=\"w-btn-wrapper align_center\"><a class=\"w-btn us-btn-style_5 m-t-3rem\" href=\"https:\/\/silicon-saxony.de\/en\/news\/network-news\/\"><span class=\"w-btn-label\">View All News<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"featured_media":534880,"template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"_links_to":"","_links_to_target":""},"categories":[4809],"class_list":["post-25907","arbeitskreise","type-arbeitskreise","status-publish","has-post-thumbnail","hentry","category-entrepreneurship","post"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Global Service Management - Silicon Saxony<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/silicon-saxony.de\/en\/working-groups\/global-service-management\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Global Service Management - Silicon Saxony\" \/>\n<meta property=\"og:url\" content=\"https:\/\/silicon-saxony.de\/en\/working-groups\/global-service-management\/\" \/>\n<meta property=\"og:site_name\" content=\"Silicon Saxony\" \/>\n<meta property=\"article:modified_time\" content=\"2026-08-17T12:03:15+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/silicon-saxony.de\/wp-content\/uploads\/2026\/01\/Arbeitskreise_Global-Service-Management.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"505\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/silicon-saxony.de\\\/en\\\/working-groups\\\/global-service-management\\\/\",\"url\":\"https:\\\/\\\/silicon-saxony.de\\\/en\\\/working-groups\\\/global-service-management\\\/\",\"name\":\"Global Service Management - Silicon Saxony\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/silicon-saxony.de\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/silicon-saxony.de\\\/en\\\/working-groups\\\/global-service-management\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/silicon-saxony.de\\\/en\\\/working-groups\\\/global-service-management\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/silicon-saxony.de\\\/wp-content\\\/uploads\\\/2026\\\/01\\\/Arbeitskreise_Global-Service-Management.jpg\",\"datePublished\":\"2023-01-03T13:26:41+00:00\",\"dateModified\":\"2026-08-17T12:03:15+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/silicon-saxony.de\\\/en\\\/working-groups\\\/global-service-management\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/silicon-saxony.de\\\/en\\\/working-groups\\\/global-service-management\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/silicon-saxony.de\\\/en\\\/working-groups\\\/global-service-management\\\/#primaryimage\",\"url\":\"https:\\\/\\\/silicon-saxony.de\\\/wp-content\\\/uploads\\\/2026\\\/01\\\/Arbeitskreise_Global-Service-Management.jpg\",\"contentUrl\":\"https:\\\/\\\/silicon-saxony.de\\\/wp-content\\\/uploads\\\/2026\\\/01\\\/Arbeitskreise_Global-Service-Management.jpg\",\"width\":1000,\"height\":505},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/silicon-saxony.de\\\/en\\\/working-groups\\\/global-service-management\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/silicon-saxony.de\\\/en\\\/home\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Arbeitskreise\",\"item\":\"https:\\\/\\\/silicon-saxony.de\\\/en\\\/working-groups\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Global Service Management\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/silicon-saxony.de\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/silicon-saxony.de\\\/en\\\/\",\"name\":\"Silicon Saxony\",\"description\":\"Germany&#039;s Hightech Network - Semiconductors, Software, Robotics\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/silicon-saxony.de\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Global Service Management - Silicon Saxony","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/silicon-saxony.de\/en\/working-groups\/global-service-management\/","og_locale":"en_US","og_type":"article","og_title":"Global Service Management - Silicon Saxony","og_url":"https:\/\/silicon-saxony.de\/en\/working-groups\/global-service-management\/","og_site_name":"Silicon Saxony","article_modified_time":"2026-08-17T12:03:15+00:00","og_image":[{"width":1000,"height":505,"url":"https:\/\/silicon-saxony.de\/wp-content\/uploads\/2026\/01\/Arbeitskreise_Global-Service-Management.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/silicon-saxony.de\/en\/working-groups\/global-service-management\/","url":"https:\/\/silicon-saxony.de\/en\/working-groups\/global-service-management\/","name":"Global Service Management - Silicon Saxony","isPartOf":{"@id":"https:\/\/silicon-saxony.de\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/silicon-saxony.de\/en\/working-groups\/global-service-management\/#primaryimage"},"image":{"@id":"https:\/\/silicon-saxony.de\/en\/working-groups\/global-service-management\/#primaryimage"},"thumbnailUrl":"https:\/\/silicon-saxony.de\/wp-content\/uploads\/2026\/01\/Arbeitskreise_Global-Service-Management.jpg","datePublished":"2023-01-03T13:26:41+00:00","dateModified":"2026-08-17T12:03:15+00:00","breadcrumb":{"@id":"https:\/\/silicon-saxony.de\/en\/working-groups\/global-service-management\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/silicon-saxony.de\/en\/working-groups\/global-service-management\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/silicon-saxony.de\/en\/working-groups\/global-service-management\/#primaryimage","url":"https:\/\/silicon-saxony.de\/wp-content\/uploads\/2026\/01\/Arbeitskreise_Global-Service-Management.jpg","contentUrl":"https:\/\/silicon-saxony.de\/wp-content\/uploads\/2026\/01\/Arbeitskreise_Global-Service-Management.jpg","width":1000,"height":505},{"@type":"BreadcrumbList","@id":"https:\/\/silicon-saxony.de\/en\/working-groups\/global-service-management\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/silicon-saxony.de\/en\/home\/"},{"@type":"ListItem","position":2,"name":"Arbeitskreise","item":"https:\/\/silicon-saxony.de\/en\/working-groups\/"},{"@type":"ListItem","position":3,"name":"Global Service Management"}]},{"@type":"WebSite","@id":"https:\/\/silicon-saxony.de\/en\/#website","url":"https:\/\/silicon-saxony.de\/en\/","name":"Silicon Saxony","description":"Germany&#039;s Hightech Network - Semiconductors, Software, Robotics","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/silicon-saxony.de\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/silicon-saxony.de\/en\/wp-json\/wp\/v2\/arbeitskreise\/25907","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/silicon-saxony.de\/en\/wp-json\/wp\/v2\/arbeitskreise"}],"about":[{"href":"https:\/\/silicon-saxony.de\/en\/wp-json\/wp\/v2\/types\/arbeitskreise"}],"version-history":[{"count":0,"href":"https:\/\/silicon-saxony.de\/en\/wp-json\/wp\/v2\/arbeitskreise\/25907\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/silicon-saxony.de\/en\/wp-json\/wp\/v2\/media\/534880"}],"wp:attachment":[{"href":"https:\/\/silicon-saxony.de\/en\/wp-json\/wp\/v2\/media?parent=25907"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/silicon-saxony.de\/en\/wp-json\/wp\/v2\/categories?post=25907"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}